We intentionally do not participate with insurance. By remaining as an out-of-network provider, treatment is guided by you and your therapist. When participating with insurance companies, your therapist is required to diagnose you (ie: assure your insurance that there is “something wrong” with you), and provide regular reports about why you are still “sick” and need care. Often times insurance will push to end treatment before folks feel that they are ready.  

This is just not our vibe, and goes against everything we believe mental health care should look like. We firmly believe you are the expert in your life and you have the right to decide the care you receive. 

Yes. While we are not on insurance panels, you can still obtain coverage through out-of-network benefits if that is part of your plan. We can also accept payments through HSA accounts. 

Yes! We can process payments from your HSA the same way we process credit and debit card payments. If you plan on using your HSA, it is a good idea to give them a call ahead of time to see what kind of receipts or invoices they require.

The easiest way to find out coverage and benefits is to call your insurance directly and ask if you have out-of-network coverage for outpatient mental health services under the code 90834. Some insurances will have a deductible that needs to be met, others may have a limit on the number of visits they cover per calendar year. It is important to get ALL of the information regarding your coverage, deductibles, prior authorizations and reimbursement rates while you are talking with them. 

Awesome! At the end of every month, you will receive a coded invoice from your therapist that you can submit to your insurance company for reimbursement. The invoice must be coded. A credit card receipt showing payment will not be enough. 

Some insurance companies may request that you apply for a single case agreement. This means that your insurance will recognize your therapist as an “in network” provider on a single case basis. We sometimes see this when you are looking for a specialized type of service, ie: eating disorder treatment, that is difficult to access elsewhere. This may require a little more paperwork (and foot work) but it is doable!  Talk directly with your therapist but what they would need to do to help you get some coverage. 

Each therapist at The Counseling Collective reserved a limited number of sliding scale spots in their practice. If you are in need of a sliding scale, please contact us directly and we can check availability for you.